Data Security Updated: January 2026 Read in Bengali

Biggest Wins' Privacy Policy – Your data is safe

We believe your personal data is yours. This Privacy Policy explains how Biggest Wins collects, stores, and protects your information.

Last Updated: January 1, 2026
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Your privacy is our responsibility: By registering or using the Biggest Wins platform, you agree to this Privacy Policy. We are committed to handling your information with the utmost care.

1 Introduction & Scope

Welcome to Biggest Wins. We operate biggestwins.net and are fully committed to protecting the privacy of our users. This Privacy Policy applies to everyone who uses Biggest Wins, whether from Bangladesh or anywhere else in the world.

This Policy covers: what data we collect, why we collect it, how we use it, how long we keep it, and how you can request deletion or correction of your data. Biggest Wins' Privacy Policy is built in accordance with international standards.

In this document, "we" and "our" refer to the Biggest Wins platform. "You" and "your" refer to any registered or unregistered user of our platform. It is your responsibility to read and understand this Privacy Policy. If you have any questions, please reach out to our support team.

2 What information we collect

Biggest Wins collects only the information that is necessary. The types of data we collect and how we collect them are outlined below:

Data Types Example Methods of Collection
Identity Information Name, date of birth, NID number Registration Form
Contact Information Email, mobile number, address Registration & KYC
Financial information Payment methods, transaction history Deposit/Withdrawal Processing
Technical Information IP address, device information, browser Automatic Collection
Gaming Activity Betting history, win/loss records Platform Usage
Cookie Information Session data, preferences, login status Browser Cookies

Biggest Wins never directly stores your bank password, full card number, or other highly sensitive financial details. All payment processing is handled through certified payment gateways that maintain their own security standards.

3 Use of Data

Biggest Wins uses your information only for its intended purposes. We never use your data for unrelated activities.

  • Account management: To verify registration and login, and to ensure account security.
  • Service Delivery: To manage the gaming experience, payment processing, and customer support.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Personalized Experience: To recommend games and promotions based on your preferences.
  • Security & Fraud Prevention: To detect and prevent unusual activity.
  • Legal compliance: To meet regulatory requirements.
  • Contact: To send important updates, bonus offers, and service notifications.
  • Service Improvement: To analyze user experience and improve the platform.
Biggest Wins may use your information to send you marketing materials. You can opt out of marketing communications at any time by contacting our support team.

4 Data Retention & Duration

Biggest Wins does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements:

  • Account information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
  • KYC documents: 5–10 years as required by legal obligations.
  • Gaming Logs: Up to 2 years for dispute resolution.
  • Cookie Information: Until session ends or up to 1 year.
  • Customer Support Conversations: Up to 3 years.

Even after your account is closed, certain data may need to be retained for a set period due to legal obligations. Once that period expires, the data is securely deleted.

5 Data Sharing & Disclosure

Biggest Wins never sells your personal data. However, limited data sharing may occur in the following specific circumstances:

  • Payment Providers: Limited data is shared with payment gateways — including bKash, Nagad, and Rocket — to process transactions. Each provider handles your data under their own privacy policy.
  • Technology Service Providers: Data may be shared on a contractual basis with trusted technology partners who support the operation of the platform.
  • Law enforcement agencies: Information may be disclosed to regulators or law enforcement agencies under a court order or other legal obligation.
  • Fraud Prevention: Limited data may be shared with specialist agencies to help detect fraudulent activity.
  • Business Transfers: In the event of a change in ownership of Biggest Wins, data may be transferred to the new owner, subject to the terms of this Policy.
Clear Commitments: Biggest Wins never sells your data to advertisers or marketing companies. User information is not used for commercial gain.

6 Cookie Policy

Biggest Wins uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Used to maintain login sessions, ensure security, and keep the platform running. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, language, and settings.
  • Analytics Cookies: Helps us analyze website usage and make improvements. Only fully anonymized data is used.
  • Marketing Cookies: Used to display relevant promotions. You can disable these through your browser settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working. A cookie consent notice will appear the first time you visit the site.

7 Security Measures

Biggest Wins protects your data using industry-leading technology. Our security layers include:

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall Protection: Our advanced firewall system blocks unauthorized access.
  • Regular Audits: Third-party security experts conduct regular audits of our systems.
  • Data Masking: Sensitive information is stored in masked form within our systems.
  • Restricted Access: Staff are granted access only to the information necessary for their role.

If a security breach is detected, Biggest Wins will notify affected users within 72 hours and take immediate action. That said, no online system can guarantee 100% security, so keeping your account password confidential is also your responsibility.

8 Your Rights

As a Biggest Wins user, you have the following rights over your own data:

Access Rights

The right to know what information we hold about you.

Correction

The right to correct inaccurate or outdated information.

Deletion

Request deletion of your data under certain circumstances.

Restrict Processing

Request to stop using your data for a specific purpose.

Data Portability

The right to receive a copy of your data in a machine-readable format.

Right to object

The right to object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, email our support team. We will respond within 30 business days. If any request cannot be fully fulfilled due to legal obligations, we will explain why.

9 Protection of Minors' Data

Biggest Wins strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

  • Date of birth is verified at the time of registration.
  • Age verification via KYC documents is carried out in cases of suspected underage activity.
  • If a user is identified as a minor, their account is immediately suspended and their data deleted.
  • If you believe your child has registered on our platform, please contact us immediately.

10 Privacy Policy Changes

Biggest Wins may update this Privacy Policy from time to time. For significant changes:

  • A notification will be sent to your registered email.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • A pop-up notification may be displayed when you log in to the platform.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Minor updates may not trigger a direct notification, but the revision date on this page will always be updated. We recommend checking this page regularly.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Support: Platform live chat (available 24/7)
  • Response Time: Typically within 2–3 business days

We take all privacy-related complaints seriously. Our dedicated privacy team personally reviews each request and works to resolve it promptly.

Why Biggest Wins Privacy Trustworthy

Discover the key pillars of our data protection approach

🔐

Military-Grade Encryption

Every piece of your data is secured with 256-bit AES encryption — the same technology used in banking systems, and the same standard Biggest Wins applies.

🚫

Data Is Never Sold

Biggest Wins never sells your personal data to third parties. Your information is used solely to improve the service we provide to you.

Transparent Data Policy

We have nothing to hide. This page clearly explains what data is collected, why it's collected, and how it's used.

🛡️

Regular Security Audits

Independent cybersecurity experts regularly audit Biggest Wins' systems to ensure your data remains secure at all times.

👤

Your data, your control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

📋

Ensuring legal compliance

Biggest Wins complies with international data protection regulations and meets all applicable regulatory requirements.

About Privacy FAQ

Answers to the most frequently asked questions by users

No, Biggest Wins never sells your data to third parties. We only share limited information where strictly necessary for service delivery — such as payment processing — and all such sharing is contractual and fully compliant with applicable law.

You can request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. Information directly accessible in your account can be updated at any time.

Yes. Biggest Wins does not store your full card number or bank password. All payments are processed through PCI-DSS compliant payment gateways with the highest security standards in place.

Yes, but only for specific purposes. Betting history and gaming logs are retained for dispute resolution, responsible gaming compliance, and delivering a personalized experience. This data is never shared with third parties.

Disabling essential cookies will prevent you from staying logged in and may break certain core features. Turning off marketing and analytics cookies, however, will not affect the site's core functionality. You can manage your cookie preferences at any time through your browser settings.

Start Gaming Safely At Biggest Wins

Your privacy is our top priority. Play, win, and enjoy in a safe environment. Over 500,000 trusted players are already with us.

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